Privacy Policy

Who We Are

Our website address is: https://elabify.com

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Information submitted via contact forms on this site is used solely to respond to your inquiry and is not shared with third parties except as described in this policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

Elabify does not sell data to any third parties, but may use authorized contractors under NDA to service customer deployments. Our datacenter providers have no access to any customer data, which is stored encrypted with Elabify-managed encryption keys.

We also utilize the following third parties to support our customer portal website; these parties have no access to any customer deployments:

• Bluehost
• Google Analytics
• CloudFlare

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Customer server data is retained for up to 7 days after service cancellation or requested deletion.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data

All customer products employ Elabify-managed encryption at rest using AES-256 bit level encryption with RSA 2048-bit keys.

All customer servers are monitored for vulnerabilities and patched regularly following our standard operational procedure.

We do not share customer data unless required by a court of law.

Data Breach Procedures

Within 24 hours of a suspected breach, all impacted customers will be notified via email and provided notice of the incident.

What Data We Receive from Third Parties

Elabify receives no data from third parties outside of our customers.

Automated Decision Making

Elabify does not use automated decision making. Elabify uses a third-party payment system, Swipe, to employ anti-fraud protections.

Industry Regulatory Disclosure

Elabify complies with all applicable USA regulatory and industry disclosure requirements.